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like Become genuinely interested in other people.
If you want others to like you, if you want to develop real friendships, if you want to help others at the same time as you help yourself, keep this principle in mind;
If we want to make friends, let’s greet people with animation and enthusiasm. When somebody calls you on the telephone use the same psychology. Say ‘Hello’ in tones that bespeak how pleased you are to have the person call.
PRINCIPLE 2
Smile. Actions speak louder than words, and a smile says, ‘I like you. You make me happy. I am glad to see you.’
That is why dogs make such a hit. They are so glad to see us that they almost jump out of their skins. So, naturally, we are glad to see them.
A baby’s smile has the same effect.
You don’t feel like smiling? Then what? Two things. First, force yourself to smile. If you are alone, force yourself to whistle or hum a tune or sing. Act as if you were already happy, and that will tend to make you happy.
PRINCIPLE 3
Remember that a person’s name is to that person the sweetest and most important sound in any language.
People are so proud of their names that they strive to perpetuate them at any cost.
The name sets the individual apart; it makes him or her unique among all others. The information we are imparting or the request we are making takes on a special importance when we approach the situation with the name of the individual.
PRINCIPLE 4
Be a good listener.
Encourage others to talk about themselves.
if you aspire to be a good conversationalist, be an attentive listener. To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments.
People who talk only of themselves think only of themselves. And ‘those people who think only of themselves,’ Dr. Nicholas Murray Butley, longtime president of Columbia University, said, ‘are hopelessly uneducated.
Remember that the people you are talking to are a hundred times more intrested in themselves and their wants and problems than they are in you and your problems. A person’s toothache means more to that person than a famine in China which kills a million people. A boil on one’s neck interests one more than forty earthquakes in Africa. Think of that the next time you start a conversation.
PRINCIPLE 5
Talk in terms of the other person’s interests. the royal road to a person’s heart is to talk about the things he or she treasures most.
PRINCIPLE 6
Make the other person feel important – and do it sincerely. Always make the other person feel important.
According to William James: ‘The deepest principle in human nature is the craving to be appreciated.’
You want the approval of those with whom you come in contact. You want recognition of your true worth. You want a feeling that you are important in your little world. You don’t want to listen to cheap, insincere flattery, but you do crave sincere appreciation. So let’s obey the Golden Rule, and give unto others what we would have others give unto us.
How? When? Where? The answer is: All the time, everywhere.

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